Privacy Policy

FirstForGas ("we", "us", or "our") is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use our website or book our plumbing and heating services. We are the data controller responsible for your personal data.

We may collect, use, and store different kinds of personal data about you, including:

• Identity Data: Name, title.
• Contact Data: Billing address, service address, email, and telephone numbers.
• Technical Data: IP address, browser type, and location data when visiting our website.
• Service Data: Details about your boiler, heating system, and service history.

We only use your data when the law allows us to. Most commonly:

• To register you as a new customer and provide plumbing/heating services.
• To manage payments and collect money owed to us.
• To notify you about upcoming boiler services (Safety Reminders).
• To comply with legal or regulatory obligations (e.g., Gas Safe reporting).

We may share your data with specific third parties, such as:

• Regulatory Bodies: Gas Safe Register and OFTEC for installation notifications.
• Manufacturers: Worcester Bosch (if registering a warranty on your behalf).
• Service Providers: IT and administration services that support our business.

We do not sell your personal data to third parties.

Under UK data protection laws, you have rights including the right to access your data, request correction or erasure, and object to processing. To exercise these rights, please contact us at firstforgas.info@gmail.com.

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